Shipping policy

Shipping Policy

Last Updated: July 21, 2026

Thank you for shopping with RHP ENTERPRISES. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders are not processed on Sundays or public holidays.

  • During peak seasons, promotions, or high order volumes, processing times may be longer.

2. Shipping Time

Estimated delivery times:

  • Within India: 3–7 working days

  • Remote Areas: 5–10 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.

  • Free shipping promotions may be offered from time to time and will be clearly stated on the website.

4. Order Tracking

Once your order has been shipped, you may receive a shipping confirmation message containing tracking details, if available.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

RHP ENTERPRISES is not responsible for delays or delivery issues caused by:

  • Incorrect addresses

  • Incomplete address details

  • Incorrect phone numbers provided during checkout

Additional shipping charges may apply for re-delivery attempts.

6. Delivery Delays

While we strive to deliver orders on time, delays may occur due to:

  • Weather conditions

  • Natural disasters

  • Transportation disruptions

  • Courier service issues

  • Government restrictions or public holidays

RHP ENTERPRISES shall not be held liable for delays beyond our reasonable control.

7. Damaged or Lost Packages

If your package arrives damaged or appears to be lost:

  • Contact us within 48 hours of the expected delivery date.

  • Provide your order number and any relevant photos or details.

  • We will work with the shipping carrier to investigate the issue and provide an appropriate resolution.

8. International Shipping

International shipping availability, delivery times, customs duties, taxes, and import fees may vary by destination.

Any customs duties, taxes, or import charges imposed by the destination country are the responsibility of the customer.

9. Contact Us

For shipping-related questions, please contact:

RHP ENTERPRISES
Email: enterprises@gmail.com
Phone: +91 8369486459

By placing an order with RHP ENTERPRISES, you agree to the terms outlined in this Shipping Policy.