Refund policy

Return & Refund Policy

Last Updated: July 21, 2026

At RHP ENTERPRISES, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

1. Return Eligibility

Products may be returned if:

  • The item is damaged, defective, or incorrect upon delivery.

  • The return request is submitted within 7 days of receiving the product.

  • The item is unused, unwashed, and in its original condition.

  • Original packaging, tags, and accessories are included.

2. Non-Returnable Items

The following items cannot be returned:

  • Products damaged due to misuse or improper handling.

  • Items returned without original packaging.

  • Customized or personalized products.

  • Products marked as non-returnable on the product page.

3. Return Process

To request a return:

  1. Contact our support team within 7 days of delivery.

  2. Provide your order number and photos of the product (if damaged or defective).

  3. Once approved, return instructions will be provided.

Contact Information

RHP ENTERPRISES
Email: enterprises@gmail.com
Phone: +91 8369486459

4. Refund Policy

Once the returned item is received and inspected:

  • Approved refunds will be processed within 5–10 business days.

  • Refunds will be issued to the original payment method used for the purchase.

  • Processing times may vary depending on your bank or payment provider.

5. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item:

  • Contact us within 48 hours of delivery.

  • Share clear photos of the product and packaging.

  • We will offer a replacement, exchange, or refund after verification.

6. Order Cancellation

  • Orders may be canceled before they are shipped.

  • Once an order has been shipped, cancellation requests cannot be guaranteed.

  • Approved cancellations will be refunded to the original payment method.

7. Shipping Charges

  • Original shipping charges are generally non-refundable.

  • If the return is due to our error (wrong or defective product), return shipping costs may be covered by RHP ENTERPRISES.

8. Policy Updates

RHP ENTERPRISES reserves the right to modify this Return & Refund Policy at any time. Any updates will be posted on this page.

By placing an order with RHP ENTERPRISES, you agree to this Return & Refund Policy.